Assertiveness Training

Assertiveness Training is designed to help individuals express their thoughts, emotions, and beliefs in a confident and respectful manner while also considering the perspectives of others. In this course, participants will learn how to effectively communicate with colleagues and customers, manage difficult personalities, and recognize different types of behaviours including assertive, aggressive, and passive. The course will also cover techniques for building better relationships and creating positive outcomes through assertive communication. This training is suitable for individuals or teams looking to develop their assertiveness skills and is customizable to meet specific training needs. It can be delivered in-house at a company location or off-site and is available for groups of 1-12 participants. The course is one day in length and includes materials and a certificate of achievement upon completion.