Ensuring that your team remains motivated while undergoing change is vital to the success of the process. At Community Support Training's 1-day Change Management Course, you will learn best practices for effectively implementing change within your organization. Some of the benefits of this course include the ability to analyze the impact of change on others, manage resistance to change, and motivate your team through cultural or organizational changes. The course objectives include understanding the concept of change management, handling different types of change, and utilizing the ADKAR model to ensure success. This training is suitable for team or business leaders who are responsible for managing change and will be held in-house at your workplace. Upon completion, attendees will receive a certificate of achievement.

The Dealing with Difficult People Training Course is designed to help supervisors, managers, and team leaders effectively manage difficult conversations and behaviour in the workplace to achieve win-win outcomes. The course covers the causes of difficult behaviour and its impact on productivity and colleagues, as well as techniques for identifying and managing early warning signs and key triggers of anger. Participants will learn how to communicate effectively and assertively in order to resolve difficult situations and diffuse conflicts. The course includes an introduction to different behaviour styles and an overview of conflict resolution through negotiation. It is held on-site at your workplace and can be customized to meet your specific needs. The duration of the course is one day and certificates will be awarded to all attendees. It is suitable for groups of all sizes.

Effective delegation can increase productivity, allow for better focus on top-priority tasks, and help achieve workplace goals. Our Delegation Training course teaches the skills necessary to delegate tasks and authority effectively, improving teamwork, motivation, and time management. The one-day program can be held at your workplace or off-site, and certificates of achievement will be provided to all participants. This course is suitable for managers, supervisors, and team leaders who want to improve their own productivity by delegating tasks to team members. Our trainers can accommodate small or large groups. The course will cover the delegation process, the benefits and impacts of delegation, effective delegation styles, and a successful approach to delegation, including the SMART method and the importance of feedback. By learning how to delegate effectively, work overload and stress can be reduced, and individual and team performance can be improved.

Are you ready to take your leadership skills to the next level? Join Community Support Training Ltd's leadership training course to gain the tools and techniques you need to excel as a leader. Our experienced instructors will guide you through interactive sessions and real-world scenarios to help you develop the confidence and expertise to lead a team effectively. In addition, you will have the support of a community of like-minded individuals. Don't miss this opportunity to invest in your professional development. Sign up now and take the first step towards becoming a successful leader.

Through our leadership training course, you will learn how to lead with respect and inspire your team to achieve their best results. You will also have the opportunity to study the successful strategies of successful leaders and develop your own authentic leadership style. You will learn best practices in leadership and how to influence and inspire your team to perform at their highest level. Become a leader that is admired and respected by your team and colleagues by enrolling in this valuable training course. Spaces are limited, so don't miss out on this opportunity to enhance your leadership skills.

Our leadership training courses are offered both virtually and on-site at your workplace. The program is 1 day in duration and includes certification upon completion. It is suitable for anyone seeking to become a high-performing leader, including new managers, first-line managers, supervisors, team leaders, and senior managers. Contact us to learn more and to tailor the program to your company's specific needs and vision.

Our Time Management Training helps employees develop the skills needed to effectively manage their time and increase workplace performance. In today's world, employees are often faced with numerous distractions and demands that can impact their work-life balance. This training aims to provide practical tools and techniques to better manage daily tasks, reduce stress, and improve work-life balance. Through expert instruction and interactive exercises, participants will learn how to delegate tasks, prioritize effectively, and communicate effectively to improve time management. This course is suitable for all UK businesses and can be delivered on-site or virtually. It is a one-day course, with flexible dates available. Upon completion, participants will receive a certificate and resources to continue improving their time management skills.

Our Performance Appraisal Course is designed to help supervisors, managers, and team leaders effectively measure and provide constructive feedback to their staff. This one-day course will cover key skills such as improving appraisal confidence, enhancing the quality of one-on-one meetings, and handling difficult conversations.

Through this training, participants will learn how to conduct effective employee performance appraisals, implement an effective appraisal process, and provide constructive feedback and praise to their team. Customizable content and objectives will cover topics such as preparing for appraisal meetings, the appraisal process, and conducting successful appraisal meetings. The course will also cover the importance of setting SMART goals for personal growth and development for employees.

This course is suitable for line managers, team leaders, and HR professionals who conduct staff performance reviews on a monthly or annual basis. It can be delivered on-site at your workplace or at an off-site location if your company does not have training facilities. By participating in this course, you will be equipped with the skills to increase the confidence, motivation, and happiness of your team through meaningful performance reviews.

This HR training course is designed to provide team leaders, line managers, and supervisors with a comprehensive understanding of HR law and best practices. Whether you are new to management or have experience in the field, this practical course will equip you with the knowledge and skills to effectively address HR challenges such as staff absences, grievances, and compliance with employment law. By the end of this course, you will understand your legal responsibilities as a manager, the importance of equality and diversity in the workplace, and how to effectively communicate and manage performance within your team. This course can be tailored to meet the specific needs of your organization and can be delivered in-house at your workplace or at an off-site location.

Assertiveness is a critical skill that involves expressing thoughts, emotions, and beliefs in a confident, respectful manner, while also respecting the rights of others. In this training course, participants will learn how to effectively communicate with customers and colleagues in an assertive manner, leading to positive outcomes.

Through a variety of interactive activities, participants will develop an assertive mindset, learn how to manage difficult personalities, and deliver their messages with confidence. They will also learn how to recognize assertive, aggressive, and passive behaviours and build better relationships by applying assertiveness skills.

The training can be customized to meet specific needs and will cover topics such as the definition of assertive behaviour, the benefits and barriers of assertive behaviour, techniques for being assertive, and identifying different assertive behaviours. Participants will also learn how to communicate assertively, create win-win outcomes, and approach difficult situations with mastery of emotions.

This course is suitable for individuals or teams who want to improve their assertiveness skills and communicate with clarity and confidence. It can be delivered in-house at a company location or off-site and can accommodate between 1 and 12 participants per session. The course is one day in length and can be scheduled at a time that is convenient for the team.